More than just cancellation insurance

With Europäische Reiseversicherung your hassle-free vacation waits just around the corner

Because something can always happen: In addition to cancellation protection, Hotel Cancellation Plus offers assistance and support with regard to your hotel stay for up to 31 days – such as in event of trip interruption, involuntary holiday extension or distress in the mountains. To secure yourself against apartment-related expenses, we recommend Hotel Cancellation Plus.


NEW: Despite the pandemic status, Europäische Reiseversicherung has insurance cover from 29.5.2020 in the event of illness at Covid-19!

Book with confidence thanks to Hotelstorno Plus

Book with confidence thanks to "Hotelstorno Plus” (Hotel Cancellation Plus) from Europäische Reiseversicherung travel insurance company.
There are so many good reasons to sign up for cancellation insurance, e.g. in case you can’t set off on holiday because of unexpected illness or other unforeseen circumstances. Europäische Reiseversicherung travel insurance coverage even applies in the event that you fail your school-leaving examination or are terminated at work. You are also insured against accidents in the mountains and the associated rescue costs!

The insurance coverage applies immediately if the insurance is taken out with the booking. Changed your mind? Still want insurance even if you didn’t add coverage when booking? No problem!

It’s still possible to take out insurance at a later date: In this case, the insurance coverage for the cancellation benefit shall only apply from the 10th day after signing up. All other insurance benefits are not subject to any waiting period and are fully valid immediately. 


Insurance cover before the trip / Cancellation cover Cancellation coverage also in case of Covid 19 disease despite pandemic status 


For all existing and newly concluded insurance contracts with cancellation protection, we do not apply the pandemic exclusion for cancellation and trip interruption contained in our terms and conditions until further notice.


To this extent, we provide cover in the event that you, as the insured customer, are unable to commence the trip or have to interrupt it,

  • because you suffer from COVID-19 symptoms,
  • because you have been found to have an elevated temperature measured, even if a later test result is negative,
  • because you were tested positive for COVID-19 without showing symptoms,
  • because a close relative1 or a person living in the same household has contracted or tested positive for COVID-19 and therefore your urgent presence is required or you must therefore be quarantined.
  • because you are quarantined as a Category-I contact person (K1) by means of an official segregation order
  • because you had a Category-I contact as a vaccinated or recovered person and therefore receive an official traffic restriction notice as a K2-contact person. 

However, there is no cancellation protection,

  • if you cannot or do not want to start the travel because you are worried about an infection due to the increasing number of cases at your holiday destination,
  • if you cannot or do not want to start the travel because you are classified as a risk patient.

Apartment- General terms and conditions GTC

Should the journey not be feasible due to personal illness or any other personal reasons, we strongly recommend travel insurance.

Despite the pandemic status, Europäische Reiseversicherung has insurance cover from 29.5.2020 in the event of illness at Covid-19!


  • Free cancellation until 14 days before arrival
  • 14 days to 1 week before arrival 70% of the total price
  • In the last week before arrival 90% of the total price
  • Free cancellation until the day of arrival in the event of border closure, entry ban in the Wilder Kaiser region or exit ban
  • Free cancellation in case of a travel warning
  • Early departure 100%
  • No Show 100%
  • 30 % deposit of the full rate
  • The deposit will be credited in case of cancellation as a credit for the next holiday


Cancellations must be made directly through the APART deluxe, Family Embacher

If you have any queries please don't hesitate to contact us: by phone: 0043 6642224915 or by e-mail: info@apartdeluxe.at

In the meantime we wish you perseverance in these difficult times and to stay healthy.


Warm Regards
Monika Embacher
APARTdeluxe Wilder Kaiser

Apartments for your vacation in the 
Mountain and SkiWelt Wilder Kaiser Brixental!

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