More than just cancellation insurance

With Europäische Reiseversicherung your hassle-free vacation waits just around the corner

Book with confidence thanks to Hotelstorno Plus

Because something can always happen: In addition to cancellation protection, Hotel Cancellation Plus offers assistance and support with regard to your hotel stay for up to 31 days – such as in event of trip interruption, involuntary holiday extension or distress in the mountains. To secure yourself against apartment-related expenses, we recommend Hotel Cancellation Plus.

Book with confidence thanks to "Hotelstorno Plus” (Hotel Cancellation Plus) from Europäische Reiseversicherung travel insurance company.
There are so many good reasons to sign up for cancellation insurance, e.g. in case you can’t set off on holiday because of unexpected illness or other unforeseen circumstances. Europäische Reiseversicherung travel insurance coverage even applies in the event that you fail your school-leaving examination or are terminated at work. You are also insured against accidents in the mountains and the associated rescue costs!

The insurance coverage applies immediately if the insurance is taken out with the booking. Changed your mind? Still want insurance even if you didn’t add coverage when booking? No problem!

It’s still possible to take out insurance at a later date: In this case, the insurance coverage for the cancellation benefit shall only apply from the 10th day after signing up. All other insurance benefits are not subject to any waiting period and are fully valid immediately. 

Insurance cover before the trip / Cancellation cover Cancellation coverage also in case of Covid 19 disease despite pandemic status 

For all existing and newly concluded insurance contracts with cancellation protection, we do not apply the pandemic exclusion for cancellation and trip interruption contained in our terms and conditions until further notice.

To this extent, we provide cover in the event that you, as the insured customer, are unable to commence the trip or have to interrupt it,

  • because you suffer from COVID-19 symptoms,
  • because you have been found to have an elevated temperature measured, even if a later test result is negative,
  • because you were tested positive for COVID-19 without showing symptoms,
  • because a close relative1 or a person living in the same household has contracted or tested positive for COVID-19 and therefore your urgent presence is required or you must therefore be quarantined.
  • because you are quarantined as a Category-I contact person (K1) by means of an official segregation order
  • because you had a Category-I contact as a vaccinated or recovered person and therefore receive an official traffic restriction notice as a K2-contact person. 

However, there is no cancellation protection,

  • if you cannot or do not want to start the travel because you are worried about an infection due to the increasing number of cases at your holiday destination,
  • if you cannot or do not want to start the travel because you are classified as a risk patient.

Apartment- General terms and conditions GTC

Should the journey not be feasible due to personal illness or any other personal reasons, we strongly recommend travel insurance.


  • Cancellation free of charge up to 3 months before arrival
  • Up to 1 month before arrival, we charge 40% of the arrangement price
  • Up to 1 week before arrival, we charge 70% of the arrangement price
  • In the last week before arrival, we charge 90% of the arrangement price
  • In case of early departure or no-show, we charge 100%
  • 30% deposit of the arrangement price


Cancellations must be made directly through the APART deluxe, Family Embacher


If you have any queries, please don't hesitate to contact us: by phone: 0043 664 2224915
or by e-mail:


Warm Regards
Monika Embacher
APARTdeluxe Wilder Kaiser

Apartments for your vacation in the 
Mountain and SkiWelt Wilder Kaiser Brixental!

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